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Centinela Hospital Medical Center Receives Quality Improvement Innovation Award from Healthgrades

04-21-2016

Centinela Hospital Medical Center has been presented the 2015 - 2016 Quality Improvement Innovation Award from Healthgrades. Healthgrades is the leading online resource helping consumers make informed decisions to find the right doctor, the right hospital and the right care.

“Healthgrades already recognizes Centinela Hospital as being in the top 5% in the nation for their quality care and now we have also rated them the best out of more than 1,500 hospitals across the nation to demonstrate the largest improvement in its quality outcomes from 2015 to 2016,” said Scott Booker, CEO of Healthgrades. “Centinela has been a leader in clinical performance for a number of years, and also achieved the 2016 Healthgrades Patient Safety Excellence Award.”

Centinela Hospital improved its clinical performance from 2015 to 2016 by 63 percent. “We are thrilled to receive this prestigious award from Healthgrades and I’m very proud of our physicians, nurses and employees for their dedication to quality patient care,” said Linda Bradley, CEO of Centinela Hospital. “Quality improvement requires true collaboration from all members of the clinical team. Ensuring that our hospital and medical staff are aligned will continue to drive improved clinical performance.”

According to Bradley, the hospital and medical staff joined in a commitment to transform their culture to one of innovation and collaboration. Rapid-response teams were created to drive improvement and address areas where there was opportunity to improve. “Enabling communication and problem-solving in an environment where titles have no influence on the evaluation of solutions allowed innovative ideas to flourish,” continued Bradley.

Centinela Hospital has been recognized by numerous national organizations. In addition to Healthgrades, the hospital received the Joint Commission’s Top Performer on Key Quality Measures award for 2013, 2014 and 2015. Centinela Hospital consistently receives an “A” rating from the Leapfrog Group in patient safety, and has been named a Top 100 hospital in the United States five years in a row by Truven Health Analytics.

Paryus Patel, MD, Chief Medical Officer for Centinela Hospital, states, “All of our physicians and staff have a passionate dedication to quality and patient experience using evidence-based practices. We are honored to be recognized for the quality of our clinical care by this unbiased and peer-reviewed study. Congratulations to the physicians, nurses and employees at Centinela Hospital for meeting the highest standards of quality care in the country. Our goal is to always deliver award-winning, compassionate care."

Currently, Centinela Hospital is investing more than $80 million to transform the way care is delivered in the community. “Our community deserves exceptional healthcare. We are modernizing our hospital by seismically retrofitting the West Tower building and expanding the Emergency Department to 52 beds. The increase in the size of the emergency department is vital because over 60,000 patients come through its doors annually,” said Bradley. Additional campus improvements include a new emergency power plant and electrical system; a new clinical lab and remodeled physical therapy area; new women’s health unit; installation of a third state-of-the-art cardiac catheterization lab and new main lobby, admitting and front entrance areas.

To learn more about how Healthgrades determines America’s Best Hospitals, please visit www.healthgrades.com/quality.

Photo, from left: Dr. Paryus Patel, CMO Prime Healthcare Division I/ Linda Bradley, CEO Centinela Hospital Medical Center/ Scott Booker, CEO Healthgrades

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