Centinela Hospital Creates a Healing Journal to Support a Healing Environment
In order to better foster a healing environment for our patients, Centinela
Hospital has launched, what we call, the "My Healing Journal"
for use by our patients and their family. The journal, which is provided
at time of admission to the hospital, asks questions that help our staff
communicate and get to know their patients. These questions, such as,
do you have a nickname; who is in your family; what is your career/job;
and what are your hobbies allows caregivers to quickly become familiar
with their patients, thus providing a more conducive healing environment.
Along with other initiatives such as the hospital’s quiet campaign,
the re-modeling of patient care areas and an emphasis on customer service,
Centinela Hospital is creating a new level of a healing environment that
promotes the well being of our patients.