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Volunteer Opportunities

Ambassador of Patient Care Program

Centinela Hospital Medical Center has an active Ambassador of Patient Care program and they are a vital component of our healthcare team. The Ambassadors Program is open to men, women and teens who are interested in providing our patients and visitors with exemplary service. Each Ambassador selected is oriented and trained in an area that is appropriate taking into consideration that person's unique talents and interests.

Ambassadors perform a variety of tasks including greeting patients and visitors, offering books and magazines to patients from a library cart, acting as patient relations liaisons on one of our patient care areas and being the smiling face that answers questions on a unit.

The requirements for being an Ambassador at CHMC include a brief interview, passing a physical, background check, and being committed to Centinela Hospital Medical Center and our patients.

Being an Ambassador opens doors to new friendships and gives you the rewarding opportunity to help others. So give us a call. You'll feel good, and so will our patients. You may download the Ambassador Application Packet or request to have one sent to you by calling our Volunteer Services Department at 310-680-8869. Once complete, please return to:

Centinela Hospital Medical Center
Attn: Volunteer Services Department
555 E. Hardy St.
Inglewood, CA 90301
Phone: 310-680-8818
Fax: 310-695-4717

Centinela Hospital’s Patient and Family Advisory Council (PFAC)

What is a patient and family advisor?

A patient and family advisor is someone who:

  • Wants to help improve the quality of our hospital’s care for all patients and family members
  • Gives feedback to the hospital based on his or her own experiences as a patient or family member
  • Helps us plan changes to improve how we take care of patients
  • Works with the hospital for either short- or long-term commitments, depending on the project
  • Volunteers his or her time typically (usually at least 1 hour and not more than 4 hours per month)

Patient and family advisors provide a voice that represents all patients and families of patients who receive care at Centinela Hospital Medical Center.

They partner with hospital doctors, nurses, and administrators to help improve the quality of our hospital’s care for all patients and family members.

Why should you become a patient and family advisor?

When you or your family member was in the hospital, did you think there were things we could have done better?

Do you have ideas about how to make sure other patients and families get the best care possible?

At Centinela Hospital Medical Center patient and family advisors give us feedback and ideas to help us improve the quality and safety of care we provide.

Who can be a patient and family advisor?

You can be an advisor if you or a family member received care at Centinela Hospital Medical Center in the last 5 years.

You do not need any special qualifications to be an advisor.

What’s most important is your experience as a patient or family member. We will provide you with any other training you need.

For more information, please contact: 310-680-8818 or email