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Centinela Hospital Creates a Healing Journal to Support a Healing Environment

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My Healing JourneyIn order to better foster a healing environment for our patients, Centinela Hospital has launched, what we call, the "My Healing Journal" for use by our patients and their family. The journal, which is provided at time of admission to the hospital, asks questions that help our staff communicate and get to know their patients. These questions, such as, do you have a nickname; who is in your family; what is your career/job; and what are your hobbies allows caregivers to quickly become familiar with their patients, thus providing a more conducive healing environment. Along with other initiatives such as the hospital’s quiet campaign, the re-modeling of patient care areas and an emphasis on customer service, Centinela Hospital is creating a new level of a healing environment that promotes the well being of our patients.